Account Deletion Request

How to request removal of your Invoxa account and access.

Invoxa Account Deletion Policy

Invoxa accounts are created and managed by business administrators through the Invoxa web platform. End users cannot create accounts directly within the mobile application.

If a user wishes to remove access to the Invoxa mobile application or request account deletion, they may:

Please include the following information:

  • Registered mobile number
  • Business name
  • User name (if applicable)
Account Deletion Process

After verification of the request:

  • User access to the mobile application will be removed.
  • Associated account information will be deleted or anonymized where applicable.
  • Requests are typically processed within 30 days.
Data Retention

Certain business records may be retained where required for:

  • Legal compliance
  • Tax obligations
  • Accounting and audit requirements
  • Fraud prevention and security purposes

Such retained information is securely stored and used only for regulatory or legal obligations.

Contact Us

For any account deletion or privacy-related requests, contact:

Email a Deletion Request